🛠️ Technical Support
Experiencing technical issues with the app? We're here to help you get back to finding great deals.
Common issues we can help with:
- App crashes or freezing
- Login and account problems
- Payment and checkout issues
- Notification settings
💰 Deal Issues
Having trouble with a specific deal or discount? We'll make sure you get the savings you deserve.
We can assist with:
- Expired or invalid coupon codes
- Cashback not received
- Price discrepancies
- Store partnership questions
👤 Account Management
Need help with your employee account? Our IT support team can assist with account-related issues and access management.
Account services include:
- Password reset assistance
- Profile and contact information updates
- Access permission issues
- Account deactivation requests (contact your manager or IT)
- Two-factor authentication setup
Get in Touch
💬 Live Chat
Available in-app
Mon-Fri: 9 AM - 6 PM EST
📱 Social Media
Follow us for updates and quick support
@PlusDealsApp
Frequently Asked Questions
How do I redeem a deal?
Simply tap on any deal you like, and you'll be redirected to the store's website or given a coupon code to use at checkout. Make sure to follow the specific instructions for each deal.
Are the deals really legitimate?
Yes! We partner directly with retailers and brands to bring you verified deals. All offers are checked for validity before being featured in our app.
How often are new deals added?
We add new deals daily! Enable push notifications to be the first to know about flash sales and limited-time offers.
Is Plus Deals free to use?
Yes, Plus Deals is completely free to download and use. We earn a small commission from partner retailers when you make purchases, but this never affects the price you pay.
What if I'm no longer with the company?
When you leave the company, your account will be automatically deactivated by the IT department as part of the standard offboarding process. You don't need to take any action - your manager will handle this.
How do I reset my password?
If you forgot your password, use the "Forgot Password" link on the login screen or contact IT support. For security reasons, only your manager or IT administrator can reset passwords for employee accounts.
Still need help?
Don't hesitate to reach out. We're committed to providing excellent customer service.
Contact Support